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10" classic rain shower head

porcelain rain shower head

10" oasis rain shower head

 Frequently Asked Questions
       
    Many common questions may be answered on the following pages:

Order Details   Shipping Details
Return Policy   Installation and Selection Tips
Machined Nozzles vs. Dimples   About Us
 

       
  Questions about Shower Heads
    Does the shower head swivel?
    What is the flow rate in gallons per minute?
    Is a shower arm included with the shower head?  
    My bath hardware is Brushed Nickel. Is this the same as Satin Nickel?
    My bath hardware is "PVD Brass". Will this match your Polished Brass?

My bath hardware is "Antique Roman Brass" (or other non-standard finish)
Do you have shower heads in this finish
?

 
  Questions about Orders / Shipping
    I just placed an order and gave the wrong shipping address. What do I do?
    Do I have to use PayPal? I want to use a credit card.
    Is my transaction secure?
       
  Questions about Installation
    Will your shower heads fit my existing shower arm?
  I don't think my plumbing is the standard 1/2". How can I tell?
     
Miscellaneous Questions
  Are your products in inventory?
  Are your products available in stores?
  Do you offer discounts for contractors, developers, hotels, spas, bed-and-breakfasts, etc?
     
  Does the shower head swivel?  
    Yes. Unless explicitly stated otherwise, all shower heads (other than hand-helds) have a brass ball joint and will swivel when mounted.

 
    What is the flow rate in gallons per minute?  
      All shower heads meet the 2.5 gpm standard.

 
    Is a shower arm included with the shower head?    
      Not usually. Most shower heads do not include shower arms. Occasionally we will offer special offers that may include a shower head and a shower arm, but in these cases it will be stated clearly. Shower arms are available for purchase under the shower arms menu tab.

 
    My bath hardware is Brushed Nickel. Is this the same as Satin Nickel?  
      Yes. Most manufacturers use these interchangeably to mean the brushed-look nickel finish.

 
    My bath hardware is "PVD Brass". Will this match your Polished Brass?  
      Yes. PVD is an acronym for a specific type of plating process used to produce this finish. Our Polished Brass is produced by the PVD process. It will match perfectly.

 
    My bath hardware is "Antique Roman Brass" (or other non-standard finish)
Do you have shower heads in this finish?
 
      Unfortunately, some manufacturers have begun inventing new non-standard finishes to ensure that their customers must buy all their bath hardware from them in order to match. It's easy for them to do - they add a dash of green, and some gold specks and presto - they've just created "Pearlescent Venusian Copper", or whatever they choose to name it, and no other hardware will match. We will focus on providing shower heads and shower arms in the standard finishes of Chrome, Polished Brass, Satin (Brushed) Nickel and Oil Rubbed Bronze.

 
    I just placed an order and gave the wrong shipping address. What do I do?  
      No problem. Please promptly email us at Sales@RainShowerheads.com and indicate "wrong address" in the subject line for urgent attention.

 
    Do I have to use PayPal? I want to use a credit card.  
      You do not have to pay by PayPal. We accept all major credit cards. Here's the confusing part: We use PayPal as our credit card processor because of the excellent security their transaction system offers. They function for us like a normal credit card processor, and they accept a wide variety of payments including credit cards, eChecks and PayPal payments. We really wish they would rename their credit card processing business to reduce confusion, but their excellent system is reliable and secure.

 
    Is my transaction secure?  
      Yes, very. All transactions connect via SSL (secure socket layer) to a world-class credit card processing system. Learn more at Site Security.

 
    Will your shower head fit my existing shower arm?  
      It is extremely likely. There has been an established standard size for shower arm fittings in the U.S. for many years and it is very unusual for a shower to have non-standard fittings. Learn more at Standard Shower Fittings

 
    I don't think my plumbing is the standard 1/2". How can I tell?  
      This is a common question and the end result is almost always that the plumbing is the 1/2" standard. While the standard fitting is called 1/2", it does not measure 1/2" in any dimension but is actually 5/8" to 3/4" in outside diameter (on a male threaded fitting) and this causes the confusion. The vast majority of baths use standard 1/2" fittings. Learn more at Standard Shower Fittings

 
    Are your products in stock?  
      Unless indicated on the site, all shower heads and shower arms are in stock. We do not rely on drop-shippers or outside suppliers and all inventory is readily available in our warehouse for prompt shipment.  
         
   
   
   

 

If you have any additional questions, please email us at

Sales@RainShowerheads.com

 

 

 

 

 

 

 

 

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